Client Services

Working with MediLink means specialist, dedicated client support teams who have a commitment to providing you with the highest-quality candidates.

Our internal Quality Management systems under pin our services, 24/7 Out of Hours Contract services and a track record of success in sourcing the specialist skills for our healthcare clients.

We offer high-quality, compliant candidates and have a fantastic track-record of filling last-minute booking requests. A significant strength and differentiator of choosing MediLink is our proven track-record of placing candidates with with skills defined in the NHS speciality shortage list or into a niche client requirment. 

Every MediLink client is assigned an experienced Account Manager, who will work with you to make sure we understand your staffing needs now and in future. Our client and candidate satisfaction monitoring also helps to monitor and improve performance where needed for you and we’ll review every assignment with you to make sure we’re delivering the candidates you need.

With full national coverage of healthcare professionals, recruitment consultants on call 7 days a week and on office physically manned Monday-Friday, MediLink receives continual repeat business, ensuring we deliver locum staff who clients ask for time and time again.

Our Quality Management systems documents all aspects of contract set-up and implementation, including agreeing service level agreement, KPIs and communications with our clients and key stakeholders to deliver effective service roll-outs from day one.

Our service is designed to meet the needs of our clients which include NHS Trusts and other private clients. We are a recognised framework agency with the NHS Workforce Alliance and Healthtrust Europe. 

We provide staffing services to may national NHS Trusts and were recently appointed to the LPP and HTE frameworks.

We are a member of the Recruitment Employment Confederation (REC) and adhere to it’s Code of Practice, giving our clients confidence that we operate in accordance with best practice industry standards. Our membership underpins the work we do and is essential in allowing us to keep up to date with legal, compliance and regulatory changes in recruitment practices and employment law.

We are also registered with NHS Employers and commit to its Code of Practice.

Get in Touch with us today to speak to one of our Client Account Managers, who can be available at a time suitable to you to discuss your staffing requirements in complete confidence.